Mentally disabled visitors
• Free priority access
Entry is free for me and the person who has come with me.
I can see the priority entrance: it is where I can see the picture of the smiley face.
I present my document at the entrance without getting in line.
There is a button in front of the door. If I push the button, the doors open. If I prefer, I can go through the revolving doors.
At the entrance, members of staff are there to help me, and I can go up to them.
• Access Download the information
Coming by car
I can park in the reserved spaces right in front of the Fondation or I can go a little farther, near the Fondation. When I get out of the car, I will see the Fondation right away, and it looks like this photo.
Coming by Shuttle, the Fondation’s “little bus”
A little bus that belongs to the Fondation can take me there from the Charles de Gaulle-Etoile Metro station, on the corner of Avenue de Friedland, next to the Arc de Triomphe. It can also take me back to the Metro station after my visit.
The trip is free for me and the person accompanying me.
To find the Fondation’s little bus, I must take exit No. 2, “Avenue de Friedland”, when leaving the Charles de Gaulle-Etoile station.
I won’t have to wait long: the little bus leaves every 15 minutes during the Fondation’s opening hours.
Coming by bus
On weekdays, I can take Bus 244. It stops at the “Jardin d’Acclimatation” station, but I must walk 10 minutes to get to the Fondation.
On Saturdays and Sundays, I can take Bus 244. It stops at the “Fondation Louis Vuitton” station.
Coming by Metro
I can also go to the Fondation by taking line 1 on the Metro. I must get off at the Metro station called “Les Sablons” and exit in the direction of the “Fondation Louis Vuitton”.
Then, I have to walk about 15 minutes from the “Les Sablons” station to get to the Fondation.
• Visitor convenience and comfort:
On the pavement in front of the Fondation, small models of the Fondation will allow me to see and touch the Fondation.
At the group reception area, I will also find three models that will help me get to know the building by architect Frank Gehry better.
I can ask staff members to help me understand these models.
In the entrance hall, there is a desk with reception staff members. They can give me a paper map of the building
I can walk all around the Fondation. I can go up to the staff members at reception or the guides if I need help or want to ask a question.
The toilets are easy to find on the ground floor behind the welcome desk. There are also toilets on each level of the building.
• Visitor Guidance
I can download the helpful tour app onto my smartphone (mobile phone) for free. I can also borrow a smartphone at the reception desk. It is free.
I can use the smartphone to look at videos and photos, and read texts. Some videos are explained using simple texts.
I can ask staff members to show me how to use the smartphone (mobile phone).
I can also borrow a tablet. I can play games on the tablet. It is free.
People who can help me
In the exhibition halls, I can go up to the guides. I can ask them questions.
I can find news and information on current exhibitions on this website. I will be warned if an exhibition or an artwork may be unpleasant for me to see. I can come with someone or, when I arrive, I can ask someone to accompany me.
If an alarm goes off or I have to evacuate, I must go up to the Fondation staff member nearest to me. This person will tell me what I must do.