Accessibility
© Estate of Jean-Michel Basquiat Licensed by Artestar, New York © Fondation Louis Vuitton / Jules Hidrot
The Fondation Louis Vuitton is accessible to all. Free priority entry is given to disabled visitors and the person accompanying them. The Fondation offers solutions adapted to each person’s needs in order to provide the best possible visiting conditions for all.
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Free access
You and one person accompanying you can enjoy free entry to the Fondation by presenting documentary verification of your disability.
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Priority access
Priority entrance is given to disabled persons and one of their companions. Priority access to the ticket office is also given to visitors who are unable to stand for long periods of time.
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Dedicated hours
Groups can have dedicated morning hours, out of the opening hours.
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Cultural Guide
Visits adapted to the needs of the participants in the company of an experienced cultural guide.
Let us know of your arrival and any special needs you may have. We will be happy to help you make the most of your visit: contact our visitor relations department
+ 33 (0)1 40 69 96 00 or by e-mail: contact@fondationlouisvuitton.fr
Visitor information and reservation service open from 10am to 6pm, Monday to Friday
© Fondation Louis Vuitton / Félix Cornu
The Fondation is fully accessible to people with reduced mobility.
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The Fondation and its surroundings are accessible to all visitors with reduced mobility. Outside, along the parapets of the building, ischiatic supports are provided to relieve the standing position.
At the moment, the Fondation's forecourt is occupied by a security system. Priority entrance for people with motor disabilities and their companions is given by a white tent on presentation of proof of identity.
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There are lifts to all floors of the building.
Wheelchairs and folding seats are available at the reception desk, subject to availability.
Seating is regularly available in the galleries and on the terraces.
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Whether you live far away from the Fondation or are unable to visit for any reason, the Remote Live Tour is a great solution. It is an original, immersive experience you can enjoy from your own home. It’s a real-time tour that includes live interaction with an expert guide who will be on hand to answer your questions. Using only your computer, you will see the building from new angles and explore the exhibitions in 360° HD video.
French sign language
Tours in French sign language are organised for the "Mark Rothko" exhibition, led by mediator Alexandre.
French lip-reading
Tours in French lip-reading visits are organised for the "Mark Rothko" exhibition led by the team of the Cultural Guides of the Fondation Louis Vuitton.
The Fondation offers facilities adapted to all visitors to provide the best conditions for visually impaired visitors.
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Outside, a pedestrian pathway guides people to the priority entrance of the building.
Along the parapets of the building, three devices present a relief map of the surroundings as well as a relief visual of the building to help you find your way. Inside the building, models allow visitors to familiarise themselves with the volumes of the building designed by architect Frank Gehry, the materials used and the interweaving of the interior spaces. Mediators accompany you in the discovery of these materials.
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Guide dogs are allowed in the Foundation.
Visually impaired people can borrow backlit magnifiers from the reception desk.
A floor plan in relief, large print and Braille is available at the reception desk.
The lift control buttons are written in Arabic numerals, Latin letters and Braille.
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Models allow you to understand the volumes of the building by architect Frank Gehry, the interweaving of the interior spaces and to discover the materials used.
The guides will help you discover these materials. They are trained in audio-description techniques.
The application for Smartphone proposed by the Fondation is compatible with Voice Over. It can be downloaded free of charge.
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Access the audio descriptions of the works in the 'Matisse: The Red Studio' exhibition
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For me and one of the people coming with me, the entrance ticket is free.
I show my ticket at the entrance, without queuing.
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I can go to the welcome agents at the entrance of the building if I need help or information.
In the exhibition rooms, I can go to the mediation agents. I can ask them questions.
